Legal Notice under the Act on Specified Commercial Transactions

Seller	ANDROMEDA JAPAN, INC. (株式会社ANDROMEDA JAPAN)
Address	Nihonbashi Mizuno Bldg. 7F, 1-11-12 Nihonbashi Muromachi, Chuo-ku, Tokyo 103-0022, Japan （〒103-0022 東京都中央区日本橋室町1丁目11番12号日本橋水野ビル7階）
Telephone	+81-70-8983-4157
Person responsible	Hirokazu Sato, Representative Director
Contact	Email: tomiyui@andromedajapan.com
Price	Shown on each work’s page. Prices are shown in Japanese yen. The displayed price is the total price of the work (shipping is charged separately).
Charges other than the price of the work	Shipping: Shipping is charged separately from the price of the work. The shipping cost is calculated at the actual carrier charges plus insurance. Each work’s page shows an estimated shipping cost by delivery region (calculated from the carrier’s rate table based on the work’s weight, size and insured value). We will notify you of the exact amount by email within 2 business days of your purchase and bill it by invoice (payable within 7 days of the invoice date). Customs duties and import taxes: Not included in the price of the work or the shipping cost. You pay them to the carrier on receipt (DAP). Currency conversion fees: Customers outside Japan may see the amount converted into their local currency on the checkout page. Any conversion fee is borne by the customer. The amount we receive remains the displayed price in Japanese yen.
Payment methods	Credit cards (Visa, Mastercard, American Express, JCB), Apple Pay, Google Pay and Link. Payments are processed by Stripe; we do not hold your card information.
Payment timing	Price of the work: At the time of order (when you complete the purchase on the checkout page) Shipping: within 7 days of the invoice date
Delivery timing	We ship within 7 business days after confirming payment of the shipping cost. However, shipment or delivery may be delayed due to weather, disasters, transport or customs conditions, or other unavoidable circumstances.
Returns and cancellations	Cancellations: Once your order is confirmed, we do not accept cancellations for the customer’s own reasons. Returns and exchanges for the customer’s own reasons: To protect the authenticity of one-of-a-kind works (to prevent substitution or replication), we do not accept returns or exchanges for the customer’s own reasons. If there is a problem with the work (damage in transit, incorrect delivery, or a significant difference from its description): Please contact us at tomiyui@andromedajapan.com with photos as soon as possible after the work arrives (as a guide, within 7 days). Once we have confirmed the return of the work, we will refund the full amount you paid (the price of the work and the shipping cost). As each work is one of a kind, we cannot offer exchanges. We will bear the shipping cost and customs duties for the return shipment. In addition, if after investigating the cause we determine that we are responsible, we will also refund the actual customs duties and import taxes you paid on receipt (please submit receipts or similar documents). See our Returns & Refunds Policy.